BurnDesk Support
Projects, Tasks & Deadlines
Welcome to BurnDesk Support.
BurnDesk is a productivity application for Mac, iPhone, iPad and Apple Watch, designed to make managing projects, tasks and deadlines straightforward.
Whether you're organising personal projects or collaborating with others, BurnDesk helps you keep your work together without unnecessary complexity.
Getting Started
Once you've installed BurnDesk, you can begin creating projects, adding tasks, setting deadlines and organising your work.
BurnDesk uses Apple's iCloud services to keep your information synchronised between compatible devices.
There is no separate BurnDesk account to create.
iCloud Synchronisation
BurnDesk uses Apple's CloudKit technology to synchronise your projects and tasks.
If your information isn't synchronising correctly:
Check that you're signed into iCloud on your devices.
Confirm that iCloud access is available for BurnDesk.
Ensure your devices have an active internet connection.
Check that you're using the latest available version of BurnDesk.
Allow time for changes to synchronise.
For personal projects, devices should normally use the same Apple Account.
Project Sharing
BurnDesk supports private project collaboration through iCloud.
You can invite other people to work on shared projects using Apple's built-in sharing system.
If a shared project isn't appearing, check that the invitation has been accepted, both users have iCloud enabled and an internet connection is available.
Calendar Integration
BurnDesk can work alongside your existing calendars, helping you see scheduled commitments while planning your projects.
Calendar access requires permission from your device. You can review or change this permission in your device's Privacy & Security settings.
Calendar events and project deadlines are separate unless a specific feature links them.
Troubleshooting
If BurnDesk isn't behaving as expected, try closing and reopening the application, checking for updates and restarting your device.
If the issue involves synchronisation, avoid deleting the application or its stored data until you've confirmed your information is safely available elsewhere.
Contact Support
Need help, found a bug or have an idea for improving BurnDesk?
Email: info@theapplegeek.co.uk
When reporting a problem, please include your device model, operating system version, BurnDesk version and a short description of what happened.
Screenshots are welcome where helpful, but please avoid including passwords or confidential project information.
BurnDesk is independently developed, and feedback is always welcome.
Privacy
Your projects and personal information matter.
BurnDesk uses Apple's iCloud infrastructure for synchronisation and private collaboration. You can read more about how your information is handled in our BurnDesk Privacy Policy.
BurnDesk — Projects, Tasks & Deadlines
Developed independently. Supported by The Apple Geek.